Do you want to send money from Europe to one of the 55+ countries listed on our website? This step-by step guide will help you to send money with Profee easily using the application for your smartphone.
Still don’t have the Profee app? Follow one of these links to download it now!
So now… time to transfer!
Log into your account
Use your mobile phone number to log into your account and start your transfer. Make sure you have access to the mobile number you entered upon your registration: you will need to enter a confirmation code that we will send you.
Enter additional information (for your first transfer only!)
Enter your name, surname, date of birth, country of residence, and residential address (if you haven't provided this information before). We are asking for this information to keep Profee transfers secure, so be careful and provide us with valid details. When we ask about 'country of residence' and 'residential address', we want you to fill in the address of your registration in the EU.
Bogdan is from Bucharest, Romania. 2 months ago he got a job offer and moved to Berlin, Germany. Even though Bogdan owns a flat in Bucharest and plans to live there during his trips home, he needs to enter the address of his registration in Berlin, and choose Germany as his residence country.
Fill in the transfer amount and the destination country, minding the currency and the exchange rate.
Mariami studies in Paris. She is from Georgia, and sometimes she sends money to her parents there. Her mother prefers to receive money in lari, so Mariami chooses Georgian lari (GEL) when making a transfer to her. Her father, however, asks Mariami to send money ih euros – so she makes transfers to him in euros (EUR).
Enter the recipient's details
To send money to a bank card, you will only need the card's number (16 digits) and the name and surname of the person to whom you are sending money. For particular countries, you may transfer money to a bank account. In this case, you may need a specific set of details. If you send money to the same person regularly, you may click 'save card' to save the number for future transfers.
When Mariami sends money to her parents, she fills in different details for her mother's and father's cards.
Enter your payment details
If you send money from your card, you will need to enter your card number, expiration date, and CVC/CVV code. If you prefer to send money via SEPA, you will need to enter the appropriate details. You may choose to send money via Apple or Google pay, or Sofort – in that case, you will be redirected to proceed with the payment. You may save your card number or bank account details for future payments – this is safe, as we store data at Tier4 centres. Remember that using someone else's card is prohibited.
Gustav lives in Austria. He has several friends in Australia, and he needs to send money to them from time to time. In most cases he uses his bank card to make a transfer, but sometimes he pays via Sofort.
Confirm your transfer
That’s all! The money will be credited shortly. While card to card transfers mostly arrive immediately, the transfers to and from bank accounts may take more time, as financial institutions sometimes perform additional checks. At Profee, we do everything possible to keep our transfers quick and hassle-free – and we hope you enjoy sending money with us.