General
What is Profee?
Profee is a payment system, created by professionals in fin-tech and e-commerce services. It is a platform launched for fast and secure payments. Profee brand is registered as a company trademark under Sibilla Solutions Ltd. Sibilla Solutions Ltd is regulated as an EMI by the Central Bank of Cyprus, license number 115.1.3.16/2018. Sibilla Solutions Ltd is a private company registered in the Republic of Cyprus.
Profee is designed to meet your needs: from an ordinary Internet user to a large online shop. You may use Profee to pay for goods and services online, accept payments or even reward your employees.
Is Profee a bank?
No, we are not a bank. Profee service is rather offered under the company’s operating license as an electronic money institution (license number: 115.1.13.16/2018).
How does Profee work?
To become a Profee account owner you need to provide us with your name, residential address, nationality, mobile phone number, date of birth, e-mail address. The aforementioned list of requirements is not exhaustive. We may also ask you to provide documents which we will use to verify your identity. Once registered, you will be able to accept and transfer funds subject to the daily and annual limits that apply to your account level.
Our geographical coverage
The company’s operating license is issued in the Republic of Cyprus and extended to the rest of the EU member states as well as the UK. We have plans to expand the service into other regions soon, so stay tuned.
Accessibility
Once you have successfully created your account, you can access it from anywhere in the world where there is global internet connection and local restrictions do not apply.
What is a Profee account?
A Profee account is an electronic wallet that securely stores users’ payment information for numerous payment methods and websites. Profee also offers electronic and plastic cards, which can be used for transactions made at POS terminals, ATMs as well as online through a computer or smartphone or tablet pc.
What is Electronic Money?
Electronic Money is electronically, including magnetically, stored monetary value as represented by a claim on the issuer, which is issued on receipt of funds for the purpose of making payment transactions and which is accepted by a natural or legal person other than the issuer of electronic money.
How can I contact customer support?
You can contact our customer support team by email help@profee.com, by using our contact form or by calling +357 22 000 253.